Contact
Email support: alimkara2534@gmail.com
Use the form to prepare a message in your email app. The website does not send or store the message; it is sent only if you press Send in your email app.
Messages are read and answered by hand. No specific response time is promised.
Frequently asked questions
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, then tap Subscriptions. Choose Feel My Pet to manage or cancel it.
How do I restore my purchase?
Use Restore Purchases in the app. If it does not work, contact support and include your app and iOS versions.
How do I request a refund?
Apple handles App Store refund requests at reportaproblem.apple.com.
The microphone or camera is not working.
Open iPhone Settings, find Feel My Pet, and enable the permission required by the feature. You can also check Settings, Privacy & Security.
Is the pet translator real?
No. It is an AI entertainment feature, not a literal or scientific translation of animal sounds.
Does the pet scanner replace a veterinarian?
No. It provides general information only, not a diagnosis or treatment. Contact a veterinarian about any health concern.
Deleting your data
Deleting a pet removes its related photos, Pet Memory photos and saved analysis records from the active database. This does not guarantee immediate deletion from backups or Google's systems. Uninstalling the app or ending a subscription does not delete server records.
For a manual deletion request, email alimkara2534@gmail.com and identify the pet and data concerned. Requests are handled manually; sending an email does not itself delete data.
Read the Privacy Policy and Terms of Use for more information.
Privacy and safety
Please do not email passwords, payment-card details, or sensitive photos, audio or video. The pet translator is for entertainment, and the pet scanner does not replace professional veterinary care.